The Medical Front Office Assistant duties have evolved in recent years. The MAA is required to be efficient in front office skills as well as knowledgeable in billing, coding, administrative tasks and general patient care. They also need basic knowledge of medical terminology, patient care skills and general office skills.
Our Medical Front Office Certification Examination program covers the following areas:
- The medical front office
- Medical terminology
- Record and file management
- Introduction to anatomy
- Diagnostic and procedure coding
- Medical insurance 101
- Medical ethics
- Managing the office
The Exam is online and consists of 35 questions.